01992 535774 0

Privacy Policy

Who are we?

We are 4 Aces Ltd. Our registered address is 1 Britten Close, Langdon Hills, Basildon, Essex, SS16 6TB. Our trading address is Unit G2, River Way Industrial Estate, River Way, Harlow, Essex CM20 2DP. We are registered with the Information Commissioner’s Office under registration reference ZA318251. We are committed to protecting your privacy, and your personal data, which will be processed in accordance with this privacy notice.

What is personal data?

Personal data is any data that can be used to identify you. This includes your name, telephone number, email address, postal address, job title, credit card or bank details, voice recording, IP address and other information which could be used to identify you.

Why do we collect your personal data?

In order for us to supply you with goods and/or services we need to collect your personal data for various purposes, including:

• responding to enquiries made on our website or by telephone

• processing your order, your payment, and delivering your goods;

• recording our calls for training and quality purposes;

• marketing – if you give us your consent, we may use your personal data to send you promotions, newsletters, and other marketing materials that we think will interest or benefit you.

In addition our website collects data which is automatically made available by your web browser, including your IP address. This data is not used by 4 Aces Ltd. to personally identify you without your explicit permission. For further information about the use of cookies on our website please see our Cookie Policy.

Who will my data be shared with?

The personal data we collect from you may be accessible by authorized members of 4 Aces Ltd, and third party support personnel acting on behalf of us or our suppliers.

These third parties will not contact you directly or process your data for any purpose other than supporting 4 Aces.

We will not pass your personal data to a third party for any purpose other than those stated in this notice and in our Cookie Policy, unless we have obtained your consent, unless we are legally obliged to do so.

Your personal data will not be transferred outside of the EEA unless the destination country is subject to an adequacy decision or other appropriate safeguards.

How long will we keep it for?

We will keep your personal data for no longer than is necessary. In some instances, the law sets the length of time information has to be kept, in most cases we will use our discretion to ensure that we do not keep your data longer than necessary. Details of our data retention policies may be obtained on request.

How will this affect me?

We are committed to ensuring that the information we collect and use is appropriate for the stated purposes, and does not constitute an invasion of your privacy. The information you provide will be subject to rigorous security measures and procedures to minimise the risk of unauthorised access, disclosure, or loss.

As a data subject you have rights:

• You may request access to your data;

•If your data is wrong, you may request it is corrected;

•You may request your data be erased;

•You may ask us to stop using your data;

•You may ask for a copy of your data in a useful form;

•You may object if you unhappy with how your data is being used;

•If you are still not happy, you can complain to the ICO.

If you are unsure of any of your rights, or have further questions please contact our Commercial Director on 01992 535774.