We want to keep you informed of our plans and response to the evolving Coronavirus / COVID-19 situation.
We already have a robust plan in place which will enable us to support our customers while retaining the highest level of customer service. Whatever the next few weeks bring; we’ll be here committed to supporting our customers.
Although we aim to answer every call, this may not be possible as we adjust to working remotely. If your call is not answered please try again or leave a message, we will get back to you as quickly as we possibly can.
We regularly review all business operations and ensure robust contingency measures are in place to avoid any interruption to our service. This include evaluating the potential risk and impact to our staff.
We have implemented several measures to ensure the health and safety of our team, including supporting remote work for employees, limiting non-essential travel, reducing internal events and gatherings, and improving health and hygiene within our office and warehouse facilities.
We are also constantly monitoring advice from Public Health England, the NHS and the UK government and will act accordingly.
As the coronavirus situation evolves, we are keeping up-to-date, constantly reviewing our working practices and will be sure to provide a further update should there be any significant change to our operations. However, at this stage, we do not expect interruption of service. We are confident that we will be able to deliver our services without disruption or reduced support capability.
If you have any questions or concerns, then please give us a call on 01992 535774 between 9am – 5pm, Monday to Friday, and one of the team will be able to help – if your call is not answered right away, please try again and bare with us.